CRP - PHTA Retail Certified Professional 101 (CRP 101)

Monday, November 4 from 9:00 AM to 5:00 PM « Back

PHTA Retail Certified Professional 101 (CRP 101)

This hybrid workshop gives you the practical platform skills and confidence you need need to effectively and efficiently run a retail pool business. The combination of the eight-hour self-paced online interactive course plus the incorporation of the in-class session  give students a strong foundation in core business topics needed in today’s world.

CRP 101:

Designed to educate your sales forces so that they can confidently assist customers and ultimately increase sales, it introduces the core principles of pool and spa operations and best practices for sales and customer service.

Key Outcomes: Introduces the core principles of a pool and spa operations and best practices for customer service. The topics covered include:
• types of pool finished, pool & spa circulation systems,
• basic water chemistry,
• safety at a retail environment,
• customer service and sales, retail housekeeping, and others topics that will prepare your retail team to be more efficient and effective and to increase your bottom line.

You and your staff will walk away with a toolkit that can be immediately used and implemented to run a successful swimming pool and spa business.

Who Should Attend:  No industry experience or prerequisites are required.

How to Take the Exam:
• Paper and pencil exam on Nov 5th at the New Orleans Expo. You will receive your exam results by US Mail approximately 3 weeks after the exam.

Advanced Member - $655/Advanced Non-Member - $855
Post Member - $755/Post Non-Member - $955


Credits: 12 CEU Credits

Education Tracks: PHTA University, WAVE Recommended

Event Type: Conference Seminars > Session